NMS

Client Self-Service Portal

Monthly Insights

Kampala Health Centre IV

Facility code KHC-IV · November 1970

Showing 10 of 10 insights · based on 26 requests

Most Common Issue

Attention

Stock unavailable

Appeared in 4 requests this month.

Fastest Approval Turnaround

Good

3.2 hours

Shortest time from submission to approval this month.

Most Delayed Step

Attention

Approver Approval

Average time at this stage: 1 day 13h.

Average Approval Time

Attention

2 days 2h

Across 21 approved requests.

Orders Submitted

Info

26

Total orders submitted by this facility this month.

Rejected Requests

Attention

2

Main reason: Budget exceeded.

Pending Requests

Critical

5

Oldest has been waiting 20467 days.

Completed Requests

Attention

15

58% of submitted requests fulfilled.

Escalation Alert

Critical

5 requests

Pending more than 5 days — requires escalation.

Improvement Recommendation

Critical

This month

Escalate 5 stalled requests — they have waited more than 5 days.