NMS

Client Self-Service Portal

Monthly Insights

Kampala Health Centre IV

Facility code KHC-IV · May 1970

Showing 10 of 10 insights · based on 20 requests

Most Common Issue

Info

Late submission

Appeared in 3 requests this month.

Fastest Approval Turnaround

Good

23.9 hours

Shortest time from submission to approval this month.

Most Delayed Step

Attention

Approver Approval

Average time at this stage: 1 day 12h.

Average Approval Time

Attention

2 days 2h

Across 15 approved requests.

Orders Submitted

Info

20

Total orders submitted by this facility this month.

Rejected Requests

Attention

2

Main reason: Budget exceeded.

Pending Requests

Critical

4

Oldest has been waiting 20473 days.

Completed Requests

Attention

10

50% of submitted requests fulfilled.

Escalation Alert

Critical

4 requests

Pending more than 5 days — requires escalation.

Improvement Recommendation

Critical

This month

Escalate 4 stalled requests — they have waited more than 5 days.